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Have you ever tried to complain about a problem at a hotel and been ignored ?
 This is a Hotel Assist page about a specific client complaint about a hotel. At Hotel-assist we do not take sides on these issues, we are asking you, the reader, to pass a verdict / opinion as to who is right. |
THE QUESTION.....
Is B. Robson right to complain ?
Is this complaint fair?
What would you do?
Would the hotel like to comment ?
What is your verdict ?
B. Robson
The Complaint
The Ashlyn Guest House Edinburgh
The web page http://www.insiteswd.co.uk/ashlyn/
says Facilities include ample free street parking
There is none unless you walk seral blocks or take a bus.
On telling the lady that we would have to cancel our reservation
because of the difficulty of this, she suggested that we should have
found special needs accomodation.
Hello there havn't you learnt rudeness doesnt cut it?
NO PARKING AT ASHLYN
B. Robson
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