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Harrington Hotel Bath





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THE QUESTION.....
Is Gayle Carter right to complain ?
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What is your verdict ?



Gayle Carter - May 17, 2011

The Complaint

Harrington Hotel Bath

I booked at the Harrington Hotel Bath UK and they took a 120 pound deposit However our plans changed and we were no longer able to make the journey.
On their web site they say quite clearly that they give no refunds on weekend bookings however they will not refund the the balance of the money owed to us 60 pounds I think this is almost a con as they can re book the same room as we gave them 2 months notice!
I will never stay there now I don't care how quaint they say it is I think it is an absolute con Not even the top 5,6,7 star hotels are as greedy as these people.
I intend to spread the word here in Australia and also on trip advisor I know in this country it wouldn't be allowed.
So why is there no degree of all things being equal in the UK hotels. Does put a very bad taste in ones mouth!

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