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Miramar Hotel Tunisia





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THE QUESTION.....
Is Allan Henson right to complain ?
Is this complaint fair?
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What is your verdict ?



Allan Henson - June 5, 2011

The Complaint

Miramar Hotel Tunisia

Good day,
I have been staying at the Miramar hotel in Hamamet Tunisia.
I have stayed there several times over the last 18 months. However this trip I found that the management had changed.
For the last two Saturday nights there have been parties until 4 in the morning.
When complaining, the Manager and the guest relations officer just ignored us. In fact the feeling we all got was that we would get better results complaining to the wall.
The guest relations officer offered to change our rooms but we all know the hotel extremely well and there are NO rooms that are not affected but the noise.
The sound level was so high that the doors and windows were rattling in time with the music.
I managed to dampen some of the noise be placing the spare bed vertically against the door. However I could not sleep until the music stopped. Even then there was an hour where there was shouting and doors slaming.
Regards
Allan

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