If Operators are busy then you will be forwarded to our answer phone system and someone will call you or email you back. Please ensure that you state fullest details i. e. your name, email address, hotel name, dates, guest numbers etc.
You can contact us by email 24 hours a day. We strive to answer your emails as soon as possible with our friendly personalized service.
This chat facility is available to clients, partner hotels and new hotel enquiries. If the chat facility is not open simply leave a message, we check very frequently even during closing hours.
Hotel Assist.Com Ltd
Prince Albert Road
London
NW8 7LB
We advise that for any emergency type contact that you first telephone or chat but if out of office hours best to email as these are checked 7 days a week. Note to AOL users - if you have not received your confirmation we suggest that you first check your trash box and spam filter.